At Infinite Solution, we prioritize the privacy of our users and take all necessary steps to protect their data. When you provide us with your personal information, you are placing your trust in us. This Privacy Policy is designed to inform you about the data we collect, the reasons behind its collection, and how we utilize it when you use our services, which include the Infinite Solution website and online educational platform. We comply with GDPR, COPPA, and other relevant privacy laws to ensure that users from the European Union, USA, UK, UAE, Singapore, Australia, New Zealand, Malaysia, Thailand, India, and other operational regions are safeguarded.

We may occasionally update this Privacy Policy. In such cases, we will notify you by revising the date at the top of the policy and, if the changes are substantial, we will provide additional notifications, such as a statement on our homepage or via email. We encourage you to review this policy each time you access our services to stay informed about our data practices and your choices.

This document outlines the approach taken by Infinite Solution to meet our obligations under applicable privacy laws.

1. Consent

Infinite Solution (“Company” or “We”) operates a website and provides online educational services. Our platform is designed primarily for students, parents, and educators. By registering, parents give consent for their child’s use of the platform, while adults consent to their own use.

This Privacy Policy pertains to any information, data, or electronic record collected, shared, analyzed, or stored by us. It applies regardless of whether our platform is accessed through a third-party source or directly.

2. What Information Do We Collect?

To provide our services, we must process information about you. The types of information we collect depend on how you use our services.

Personal Data:

• Name, email ID, government-issued ID, phone number, photograph, location, and other contact information.
• Gender and demographics.
• Birth date and year to verify age.

Children’s Privacy: We collect Personal Data from you and your child to provide our services. We are committed to safeguarding the privacy of children using our platform. If you believe your child has provided us with Personal Data without your consent, please contact us immediately.

Automatically Collected Data:

• Usage details, IP address, device ID, browser type, language, operating system, and access times.
• Cookies and tracking technologies.

3. Purpose of Data Collection

We collect personal information for the following purposes:

• To create and maintain accounts.
• To enable smooth service delivery and develop new features.
• To determine users’ ages and interests.
• To send surveys or marketing communications about new services.
• To maintain records and customize the platform for user safety and experience.
• To perform quality audits and improve our services.

4. Data Security

At Infinite Solution, safeguarding your personal information is our top priority. While we strive to implement commercially acceptable safeguards to protect your personal information, we cannot guarantee absolute security.

Payment Information: All payments are processed through trusted payment gateways that utilize the highest security measures.

Children’s Information: Children’s publicly accessible personal information is strictly regulated. Parental consent is required before posting any child’s achievements on social media.

5. Links to Other Sites

Our platform may contain links to external websites. Please note that we are not responsible for the privacy policies or practices of these third-party sites.

6. Compliance with Data Protection Regulations

The information we collect from you may be processed and stored in India or globally, ensuring compliance with industry standards and legal requirements.

7. Your Rights

You have the right to:

• Access and Deletion: Request access, updates, or deletion of your personal data.
• Rectification: Correct any inaccurate information.
• Objection: Object to the processing of your personal data.
• Data Portability: Receive a copy of your data in a structured format.
• Withdrawal of Consent: Withdraw consent for data processing at any time.

To exercise these rights, please contact us at info@infinitesolutionshelp.com.

8. Sharing of Personal Information

We may share your personal information with third-party service providers (processors) to perform processing activities on our behalf, such as hosting services, payment processing, and analytics.

9. Changes to this Privacy Policy

This Privacy Policy remains in effect, except for any future modifications, which will take effect immediately upon being posted. Continued use of our services after changes means you accept the updated policy.

For any privacy-related concerns, contact us at info@infinitesolutionshelp.com